Pixc: Image Editing
Everything you need to know about Pixc: Image Editing Shopify and Web app
Orders
There are multiple ways to place an order. Here we list a step by step guide on placing an order
Templates
Find out more about how to customize your templates
- Can I choose individual size or border per image?
- I requested all my images to be rotated and in portrait orientation. I received the images still in landscape. What should I do?
- The product looks too small in the final image I received. What happened?
- I chose a custom size for my file size. However, the products are too zoomed in and touch the edges. What can I do?
- How come I can’t see any difference in my image even if I chose a border?
- It says here that the basic options are included in the price. What does that mean?
- What template should I choose?
- What are the templates?
- What happens if I uploaded the wrong image?
- Do you have a new image size requirement?
- What’s new with Pixc’s latest version of the uploading system?
Pricing, Credits & Billing
We explain how much it costs, what credits mean and how to update your billing details
General Questions
Answer to other questions that you may have
Pixc Pricing
Everything you need to know about Pixc pricing
Account Settings
We explain how to manage and edit your account details in the account settings
[NEW] Automated Shadow Feature 2023
Everything you need to know about our newest feature. Make your images pop out more within minutes - and at no extra cost!
- What types of shadows are available?
- How much does it cost to add shadows?
- Are the shadows done manually?
- Can I change the shadow settings after uploading an order?
- How do I request shadows for my order?
- Where can I check what shadow option I chose for an order?
- Can the shadow or reflection be bigger or smaller?
- What shadow or reflection placement should I use?
- What type of products are reflections good for?
- What is the difference between drop shadows and reflections?
Integrations
We've integrated our system with other platforms. Check them here.
[NEW] Automated Background Removal Service
This collection covers all frequently asked questions regarding our automated background removal service.
- How does your Automated service work?
- How long does it take to complete my Automated order?
- How much does your Automated service cost?
- What editing options are available on your Automated service?
- Are there any image restrictions?
- How can I check my images?
- I don’t like the editing done. What should I do?
- How can I submit an Automated order via email?
- Can I ask your support team to submit an Automated order for me?