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What happens if the background removal is not right?
What happens if the background removal is not right?
Emyle Ofilanda avatar
Written by Emyle Ofilanda
Updated over a week ago

In case you find something wrong with the photo we edited, you can reject the image and you will be refunded automatically.

First, check the full image so you can have a closer look and evaluate all the details:

  • To see the whole image, drag the icon in between the two halves of the image.

  • After seeing the full image and you observe that the background removal is not accurate, you can select the specific image/s and click the Reject button. Rejected images will be automatically refunded to your account.

Please note that once you reject images, this is final and you won’t be able to approve them anymore. If you rejected them by mistake, you will need to upload the images in a new order to have them processed again.

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