Can I choose individual size or border per image?

Written by Emyle Ofilanda
Updated over a week ago

I chose PSD as my output file type. I received PSD output, but there are no layers in it.

Written by Emyle Ofilanda
Updated over a week ago

I requested all my images to be rotated and in portrait orientation. I received the images still in landscape. What should I do?

Written by Emyle Ofilanda
Updated over a week ago

The product looks too small in the final image I received. What happened?

Written by Emyle Ofilanda
Updated over a week ago

I chose a custom size for my file size. However, the products are too zoomed in and touch the edges. What can I do?

Written by Emyle Ofilanda
Updated over a week ago

How come I can’t see any difference in my image even if I chose a border?

Written by Emyle Ofilanda
Updated over a week ago

I chose “Remove Mannequin or Model” in advanced options. However, there’s no option to upload the inside/support image. What should I do?

Written by Emyle Ofilanda
Updated over a week ago

Where can I put additional instructions not available in the template options?

Written by Emyle Ofilanda
Updated over a week ago

Aside from the three advanced options, do you also do other advanced editing like wrinkle removal and retouching?

Written by Emyle Ofilanda
Updated over a week ago

It says here that the basic options are included in the price. What does that mean?

Written by Emyle Ofilanda
Updated over a week ago

What advanced editing options are available in the Advanced Settings page?

Written by Emyle Ofilanda
Updated over a week ago

What template should I choose?

Written by Emyle Ofilanda
Updated over a week ago

What are the templates?

Written by Emyle Ofilanda
Updated over a week ago

What happens if I uploaded the wrong image?

Written by Emyle Ofilanda
Updated over a week ago

Do you have a new image size requirement?

Written by Emyle Ofilanda
Updated over a week ago

What’s new with Pixc’s latest version of the uploading system?

Written by Emyle Ofilanda
Updated over a week ago