Pixc

Here's everything you need to know about our Photo Resize app on Shopify App Store

Pixc: Photo Resize

Installing the Pixc: Photo Resize app

Using the Photo Resize app: Step-by-step instructions to get started

Testing the Photo Resize app

Selecting images to resize

How the Photo Resize app works

Getting assistance

All the basics to help you install, set up, and make the most of Pixc: Photo Resize

Getting Started with Pixc: Photo Resize App

Do you have a free trial for the Photo Resize app?

What can I do if I have more than 50 images but I'm not ready to pay yet?

Will the Photo Resize app make my images the same size?

I’m ready to resize my photos. How do I pay?

Will my images stay resized if I cancel my plan on the Photo Resize app?

Can this app make my website load faster?

Can the app make my products look bigger?

How can I restore my original images?

FAQs for First-Time Pixc: Photo Resize Users

Pixc: Photo Resize - Dashboard overview

Quick guides for using Pixc: Photo Resize

Using the Pixc: Photo Resize App

Cropping resize option

What's the difference between 'Image Cropping' and 'Add Frame' to achieve a specific aspect ratio for my product photos?

What is image cropping, and why is it important for my Shopify store's product photos?

Are there any scenarios where one method is preferred over the other for specific types of product images?

How do I choose the aspect ratio for cropping my product photos?

Are there risks of losing important details or parts of my product photos when cropped?

Resize options: Add frame vs. Cropping

What is Auto Process Scheduling?

I added new images. Will the app automatically resize them?

How do I set up my preferred auto-processing schedule?

This article discusses the advantages of using the Auto Process Scheduling feature in the Photo Resize app

Why should I create an Auto Process Schedule for my Photo Resize app?

What is the best time interval to use?

Why can’t I change my auto-processing schedule?

Auto resize

What is image compression, and why is it important for my Shopify store?

How does image compression impact the loading speed of my online store?

Will image optimization affect the quality of my product photos on the website?

Image optimization

What will my images look like after resizing?

Can I preview how my product images will look before making the changes?

Can I choose which images are included in the preview?

Why is the preview not showing all my images?

Why is my preview displayed in a different store?

I don’t see a difference in the preview.

Preview 

Can I resize images other than 1:1 (square)?

Can I change the background color? I don’t like the white background added to my images.

What happens to my resized images if I change the advanced resize options?

I downgraded my plan and my original images expired. What happens if I upgrade to a paid plan again and then change the settings?

What does maximum width/height mean?

App Settings

How do I pay for images to be resized?

How do I upgrade my plan on the Photo Resize app?

Why am I being charged $0.50 for resizing less than 9 images?

What happens to my original images if I don’t upgrade?

How do I cancel my plan on the Photo Resize app?

When will my plan's image limit replenish?

If I resize images again after changing settings, will it use up my image credits?

What happens to my plan if I uninstall the app?

Managing Account & Billing

Can I use the Photo Resize app to resize my images to 1000 x 1000px, or to any other specific image dimensions?

Can this app resize to a specific image dimension?

Can I use the Photo Resize app to trim off the top and bottom, or side margins of my images?

Can this app crop my images?

The Photo Resize app is analyzing all my images - even product listings that aren’t active. Is there a way to analyze only active images?

Can I filter my images based on availability?

Can I use the Photo Resize app to resize image types other than product images (i.e. Banner images, Slideshow images, Blog images, etc)?

Can this app resize my other images?

Why is the resize button unclickable?

What are the recommended image file types?

I’m trying to resize images using the app, but I get an error saying, “the app cannot accept the charge.” What do I do?

I signed up for a plan and canceled it before the day ended. Will I still be charged for the subscription?

Can I change my plan?

Common Pixc: Photo Resize Questions

Pixc: Auto Alt Text

Pixc: Lifestyle Photos

Pixc: Image Editing

Vis Merch Pro

Shop Analyzer

Shopify app integrations

Pixc + Shopify

Find answers and get help from Intercom Support and Community Experts

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